Refund policy

You have 7 days to report damaged, defective, missing or wrong items from delivery date of the order if it hasn't been installed, assembled and it is returned in its original packaging, and preferably within the first 48 hours to expedite the claim process. Customers should retain the original packaging for inspection.

Important:

• Starting from January 1st, 2025, we will no longer accept returns for buyer’s remorse or changes of mind.
• Order Cancellations: Once an order has been shipped, cancellations will not be accepted under any circumstances.
• Defective or Damaged Items: If an item is found to be defective or damaged upon receipt, we will assist with a return or exchange to resolve the issue promptly.
• If you received a damaged product or the wrong product and we cannot solve the issue with either a full replacement or replacement parts (free of charge), you will return the item and we will provide a full refund.
• IMPORTANT: kindly hold on to the original packaging until you will inspect the contents! Original packaging is needed in case the item is damaged/defective/incorrect.
• Also, to expedite resolution, we kindly request that items be returned in their original packaging and accompanied by photos or documentation of the issue.
• Items shipped/returned to any other addresses or without RMA number will not be considered for a refund and may be returned back to sender.

Warranty